Real support when you need it

7-day human support, backed by 24/7 AI – so you’re never stuck waiting.

Lili is a financial technology company, not a bank.
Banking services are provided by Sunrise Banks, N.A., Member FDIC

Highly rated by the businesses we support16

83% of customers rate Lili support a 9 or 10, reflecting consistently positive experiences when businesses need help.

Reach us your way

Call us

(855) 545-4380
Mon–Fri, 9am–8pm EST

Send us an email

Mon–Fri, 9am–8pm EST;
Sat–Sun, 9am–6pm EST

Chat with our AI assistant

Instant help anytime through the in-app chatbot

Visit our help center

Explore articles for your checking, accounting, and other Lili needs.

Lili Premium - for businesses with ongoing support needs

Dedicated specialists assigned to your account
Priority case handling
Faster responses to emails and phone
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FAQs

How do I get help if something comes up?
Will I be speaking with a real person?
What hours is human support available?
What types of issues can support help with?
What happens if my issue takes more than one interaction?
Where can I find answers outside of contacting support?
Discover how effortless business finance can be

Take a quick tour of the tools inside the Lili account. Banking, bookkeeping, invoicing, and taxes, all in one place.