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Account Agreement Privacy Policy Apple/Google Pay Terms Authorized Viewer Terms BalanceUp Service Disclosure Addendum to Sunrise Banks Account Agreement Annual Percentage Yield (APY) Table for Savings

BalanceUp Service Disclosure

It is important for you to use your Lili Account responsibly and to never intentionally overdraw your account. We recognize, of course, that as a small business you may have cash flow variability that results in financial shortfalls from time to time. So, we have a solution that may help you. As a benefit to our most engaged customers, we offer a discretionary overdraft protection plan for checking accounts called BalanceUp.

BalanceUp is a discretionary deposit service available to Lili paid plan (Pro, Smart, and Premium) customers that maintain their accounts in good standing and in a responsible manner.

BalanceUp is not a line of credit.

With BalanceUp we will strive to pay your overdraft items up to your overdraft limit, however, whether your overdrafts will be paid is discretionary, and we reserve the right not to pay items even if we have previously paid items for you.

 All deposits to overdrawn accounts are applied to the negative balance.

Since BalanceUp is discretionary, and the limit is dynamic and may change monthly, you should manage your Lili Account responsibly and always strive to keep a positive balance.

Eligibility for BalanceUp

BalanceUp is a discretionary deposit service available at our sole discretion. Although an opt-in is necessary, no application is required and eligibility is available to paid plan customers whose accounts are maintained in a responsible manner. The limit is dynamic and may change monthly, based on your account activity. Consistency in your average daily balance and spending habits is important. The limit may decrease or increase from your original limit. Generally, the minimum limit is $0 and the maximum is $200, though the maximum limit may vary depending upon business type, plan type, and other factors.

We use an algorithm that considers many weighted factors to determine your eligibility and limit. The following are some of the factors we consider:

  • Age of the account
  • Dollar amount of deposits and number of deposits
  • Dollar amount of withdrawals and number of withdrawals
  • Types of deposits and withdrawals
  •  History of overdraft repayment
  • Deposit frequency
  • Average account balance

Transactions eligible for BalanceUp

BalanceUp is only available for debit card transactions. You may not use BalanceUp to overdraft your account through ATM withdrawals, Point of Sale cash back transactions, or any non-debit card withdrawals.

Termination of BalanceUp Privilege

Your BalanceUp Privilege may be suspended or permanently removed based on the following criteria:

  • You do not bring your account to a positive balance within 30 days of becoming overdrawn.
  • You are subject to any legal or administrative orders, levy, or are currently a party in a bankruptcy proceeding.
  • Your account is being reviewed for fraudulent activity or transactions.
  • A negative indicator has been reported to us by one of our fraud vendors.
  • Your account is classified as inactive.
  • Based on our algorithm or otherwise, we believe you are not managing your account in a responsible manner which may harm you or us.

Account Agreement

Your Sunrise Banks Account Agreement (Account Agreement) describes the duties, obligations, and rights of depositors, authorized users and our sponsor bank with regard to your Lili Account. That Account Agreement is incorporated herein for all purposes as if it were set forth verbatim as to matters not directly addressed by this disclosure. Your Account Agreement and this disclosure shall be construed so as to minimize conflicts between them.

Disclaimer

BalanceUp is discretionary and is not an obligation to pay any specific transaction presented. The provisions of the program may be denied to any customer at any time, or from time to time. For example, overdrafts may not be paid if an account is not in good standing, you are not making regular deposits, or if you have too many overdrafts. You do not have a contractual right to participate in the BalanceUp program and at no time is payment guaranteed by the program. Furthermore, we have no obligation to notify you before paying or returning an item.

Waiver

Our forbearance from, or delay in, exercising any of our rights, remedies, privileges, or

right to insist on your strict performance of any provisions of your Account Agreement, this service disclosure, or any other provision related to your Lili Account, shall not be construed to be a current or future waiver of our rights, remedies or privileges.

Effective Date

All information listed in this disclosure is effective as of October 1, 2024.

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[email protected]
(855) 545-4380

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Lili App Inc.
PO Box 1809, New York, NY 10156

Lili is a financial technology company, not a bank. Banking services are provided by Sunrise Banks, N.A., Member FDIC. The Lili Visa® Debit Card is issued by Sunrise Banks, N.A., Member FDIC, pursuant to a license from Visa U.S.A., Inc. The Card may be used everywhere Visa debit cards are accepted.

Wire Transfer service provided by Column Bank N.A., Member FDIC. All wires are subject to acceptance criteria and risk-based review and may be rejected at the sole discretion of Column Bank N. A. or Lili App Inc.

1 Eligibility for cashback awards is available to Lili Pro, Lili Smart, and Lili Premium account holders only; applicable monthly account fees apply. For details, please refer to your Sunrise Banks Account Agreement.

2 Accounting, tax preparation and invoicing software is available to Lili Smart and Lili Premium account holders only; applicable monthly account fees apply. For details, please refer to your Sunrise Banks Account Agreement.

3 The Annual Percentage Yield (“APY”) for the Lili Savings Account is variable and may change at any time. The disclosed APY is effective as of January 13, 2026. Must have at least $0.01 in savings to earn interest. 2.25% APY applies to balances of up to and including $500,000. 4.00% APY applies to balances over $500,000 and up to and including $1,000,000. Any portions of a balance over $1,000,000 will not earn interest or have a yield. Available to all Lili plans.

4 Reserved.

5 Early access to ACH transfer funds depends on the timing of the payer’s submission of transfers. Lili will generally post these transfers on the day they are received which can be up to 2 days earlier than the payer’s scheduled payment date.

6 Up to $1,000 per cardholder per 24 hours period. Some locations have lower limits and retailer fees may vary ($4.95 max). Note that Lili does not charge transaction fees.

7 Lili AI and other reports related to income and expenses provided by Lili can be used to assist with your accounting. Final categorization of income and expenses for tax purposes is your responsibility. Lili is not a tax preparer and does not provide tax, legal or accounting advice. You should consult your own tax, legal and accounting advisors regarding your specific situation.

8 Lili does not charge debit card fees related to foreign transactions, in-network ATM usage, or card inactivity, or require a minimum balance. See the Master Fee Schedule, Appendix A to the Sunrise Banks Account Agreement for more detail.

9 International wire transfers are only available to legal entity customers (LLCs, corporations, and partnerships). Transfers can be made to and from select countries. Please check your app for the most up to date list. Fees apply. Learn more here Sunrise Banks Account Agreement.

10 Access to capital is provided by our partners that offer business loans or lines of credit. Lili is a financial technology company, not a bank or lender. Underwriting required.

11 Expedited availability of funds is based on individual circumstances.

12 FDIC insurance only covers the failure of an FDIC insured bank. The standard FDIC deposit insurance limit is $250,000 per depositor, per FDIC insured bank, per ownership category through Sunrise Banks, N.A and the sweep program banks. See Sunrise Banks Account Agreement and Addendum to Sunrise Banks Account Agreement.

13 BusinessBuild is an add-on feature available to all Lili Accounts, except sole proprietorships and non-US citizens. After a one-month free trial, account holders will be charged $18 per month for the next three months, then $30 per month thereafter. Monthly BusinessBuild payments are reported to Dun & Bradstreet and may help build your business credit profile. Late or missed payments may negatively impact your profile. By integrating your Lili Account through the D&B Credit Insights banking integration feature, there may be potential for you to positively impact your Delinquency and Failure Scores. Dun & Bradstreet requires a minimum of six months of business banking transaction history to be able to potentially impact these scores. Customers must be enrolled in the BusinessBuild feature to access the Lili BusinessBuild Card (Card). Lili App Inc. (Lili) partners with CapitalOS and First Internet Bank of Indiana, Member FDIC, for the Card. Lili is a financial technology company, not a bank or lender. CapitalOS is a financial technology company and lender, not a bank. CapitalOS or one of its affiliates is the lender, and Cards are issued by First Internet Bank of Indiana, pursuant to a license from Visa U.S.A. Inc.

14 The Core banking account has no monthly fee. Monthly fees apply to the Pro, Smart, and Premium accounts. See the fee schedule here for details.

15 To learn more about our fees, please check out our fee schedule here.

16 Figures based on a Lili survey conducted between January 1, 2025 to January 1, 2026. Information available upon request.

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