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Questions about Lili? Find the answers here

If you’re ready to get started, we’re ready to help you save time and money.

Frequently Asked Questions about Lili

Frequently Asked Questions

General
What is Lili?
What is Lili’s mission?
Who can use Lili?
Does Lili charge any fees?
Is Lili a real bank?
What makes Lili different from other banking services?
What bank does Lili use?
Does Lili offer a checking account?
Does Lili offer a savings account?
Does Lili offer fee-free overdraft?
Is Lili available outside of the U.S.?
Getting Started
How do I open a Lili account?
How do I login to Lili?
How do I add money to my Lili account?
Can I withdraw cash from my Lili account at ATMs?
How do I upgrade to Lili Pro?
How do I invite friends to join Lili?
How can I contact Lili Customer Service?
Security and Privacy
How does Lili protect my account?
Is my account insured by the FDIC?
Where can I use my Lili Visa debit card?
What should I do if I don’t recognize a transaction in my Lili account?
Where can I find more information about Lili’s policies?

3 minutes and you're in business!

All you need is your SSN and 3 minutes (yes we timed it). Creating an account with Lili will NOT affect your credit score.